NK CONSULTANTS | ETIQUETTE+PROTOCOL
Empowered with a sense of responsibility and heightened awareness
“Etiquette Correspondent on Canada’s Global Television, CBC radio and other syndicated talk shows”
NK CONSULTANTS
NK Consultants provides trainings and seminars for professionals who want to fine tune their workplace skills, or enhance branding and professionalism in their organization.
NKAIPE - The Nancy Kosik Academy of International Protocol and Etiquette
NKAIPE provides workshops and presentations for today’s youth and teens, to create positive habits
for tomorrow’s leaders, during these most formative years.
ABOUT US
OVER A DECADE OF EXPERIENCE IN THE FIELDS OF ETIQUETTE AND PROTOCOL
Nancy Kosik, Founder and Director of NK Consultants and the Nancy Kosik Academy of International Protocol and Etiquette (NKAIPE), is a certified Protocol Officer and Certified Etiquette and Protocol Consultant.
These ventures were launched following a successful 10-year career as a controller for several Canadian companies, where her mandates included internal restructuring and assisting corporations reach their maximum potential. She honed her skills as an effective communicator, and developed a keen understanding of interpersonal relations in corporate and social situations. Nancy Kosik completed her Protocol and Etiquette studies in Canada, England and the United States of America.
Armed with her corporate background, international studies, and her years of experience providing trainings to professionals and organizations in numerous industries, her expertise in this field has taken her across a variety of continents, providing consultation and trainings on how to enhance professional image, internal workplace relationships, customer relations, leadership skills, branding, and international diplomacy skills.
In addition to being an author and a recognized expert in her field, Nancy Kosik is also a media personality. She appears monthly as a correspondent on Canada’s Global Television, CBC Radio and many other syndicated talk shows. Nancy Kosik also offers advice for Reader’s Digest Magazine and other print media corporations.
OUR CUSTOMIZED TRAININGS
NK Consultants and NKAIPE also provide you with customized etiquette and protocol trainings designed to specifically cater to your goals and your schedule. We take the time to listen to our clients’ needs, and then use this information and our observations to create a curriculum with suitable topics particular to your work environment. We use realistic scenarios throughout your customized training, so all participants can relate and implement their newfound skills immediately upon completion of their training experience.
Our ProgramS ARE designed to enhance the following skills:
WHERE AND WHEN?
We provide trainings at the client’s site, year round. Sessions range from 1 participant to groups of 200 or more.
We also offer trainings and presentations on pre-determined dates, open to the public, for individuals who wish to attend a shared session with others who have similar training goals.
These are only a few of our services and trainings. Due to the uniqueness of our programs, additional information is available and will be sent to you upon request. Contact us to share your goals, and we will gladly provide you with the details you need to achieve them.
NK Consultant's Corporate Program includes a variety of seminars and trainings on protocol and etiquette skills pertinent to your corporate environment. Trainings are suited for professionals of all levels of experience: senior executives, managers, specialists, technicians, professionals entering a new role, or young adults new to the the workforce. Trainings are designed to enhance individual performance, as well as the performance of your entire organization.
- Business etiquette for internal office relations: Day-to-day office communications between colleagues and departments within your organization, and professional attitude.
- Business Communications and the Art of Conversation
- Etiquette in Technology: Telephone, Email Communications, etc.
- Script services are also provided to enhance uniformity when communicating with customers.
- Pre and Post Training Supervision and Consultation.
- Customer Relations Etiquette and Protocol - for on-site sales, call centers, and special events
- Etiquette Skills for Receptionists and Administrative Assistants
- Networking and Socializing while Navigating Business Events
- Business Entertaining, and Business Dining Etiquette
and Protocol - Executive Diplomacy
- Leadership Training
- International Diplomacy and Consultation / Briefings on Worldwide Business Culture
- Image Consultancy, Professional Image and Appearances
- Etiquette and Protocol for Individuals New to the Workforce (Articling or Student)
NKAIPE’s interactive workshops build self-confidence and character in all of our students. Role-playing exercises and open discussions are key to providing students with an opportunity to assess themselves. This allows them to develop a level of heightened self-awareness and awareness of others, allowing them to slow down and be present during all interactions with people of all ages. Our students learn about the power they possess to impact their own lives in a positive way. NKAIPE workshops transform the lives of young people.
- Day-to-Day Social Skills when Interacting with Friends and Adults
- Behavior in Public Places, in School and at Home
- Host and Guest Duties at Home or When Attending Events
- Meeting and Greet Skills, and Making a Positive First and
Lasting Impression - Interview Skills and Employment Readiness for Teenagers New to the Workforce
- Electronic Communications: Telephone, texting, Email
and Social Media etc. - Non-Verbal Communication Skills, Image, and Appearances
- Conversation Skills and Listening Skills
- Electronic Communications
- Dining Etiquette
CORPORATE PROGRAM
ACADEMIC PROGRAM
OUR CLIENTS
Over the years, our incredibly diverse international clientele has been the foundation of our company’s success.
CORPORATE CLIENTS
Professionals in international business, sales, customer service, customer relations, call centers, finance professionals, legal experts, hospitality, entertainment, ministry officials, government representatives, administrative staff, etc.
EVENT-RELATED CORPORATIONS
Who require protocol officer services to organize special events, international events, or require assistance for staff training.
ACADEMIC INSTITUTIONS
Student workshops (youth 6 to 12 years old, and teenagers 13 to 17 years old).
Staff trainings.
Here are some of our distinguished clients:
Global Aerospace Completion Center
Bombardier Aerospace - Challenger Group
Bombardier Aerospace Customer Response Center
Desmeules Automotive Group
RCMP - Royal Canadian Mounted Police
Government of Canada
Cirque du Soleil
Royal Bank of Canada
ALA - Association of Legal Administrators
Heenan Blaikie Law Firm
APPA - Associations Professionnelle
de Personnel Administratif
CFA - Chartered Financial Analysts
Mosaic Marketing Agency
Ministry of Commerce for the Kingdom of Bahrain
Ministry of Culture - Kingdom of Bahrain
McGill University
Concordia University
University of Ottawa
Université de Montréal
Lincoln University Buenos Aires
English Montreal School Board
Sir Wilfred Laurier School Board
Riverside School Board Academic Institutions
ACCESS- Adult Education and Career Training Centers (Riverside School Board)
"The program conducted has been extremely beneficial to our participants, and I personally highly recommend Ms. Kosik and NKAIPE to any organization that wishes to provide a consistent world class customer experience to its clientele. "
Senior Marketing Customer Care Project Manager at Bombardier Aerospace
"The training was complete and covered topics which were needed and requested by us, in order to complete our project and attain our goals, for our client. It brought attention to the basics to being gallant. Topics addressed such as, posture, how to approach customers, how to communicate and much more, included a variety of ways to be gallant in situations our participants will most likely face during this project. The tools provided were easy to implement immediately. We are certain all participants will benefit from this presentation for the rest of their lives."
Project Manager at Mosaic Marketing Agency
"Thanks to the etiquette training that Ms. Kosik provided me with which included topics such as: how to approach a group already in conversation at a business social event, introducing myself to fellow dinners at the dinner table and throughout the event, how to make others feel comfortable, posture and body language, proper dining etiquette, and more, all gave me the confidence of how to “work a room”.
Mr. J. A., Wealth Management Advisor, Associate Portfolio Manager Royal Bank of Canada
"The success and benefit of her work reverberated throughout our school and with the parents we service, to the point that we plan on extending her services to project a continuing long-term relationship.
Ms. Nancy Kosik is a gregarious professional who is highly recommended by those who know her. Having worked with her, I concur wholeheartedly adding that she can be an asset to any group or institution.”
Mr. Henry Z., Private School Director
CONTACT US
Empowered with a sense of responsibility and heightened awareness™
Mailing and Correspondence:
1220 rue de Beauharnois O. #157
Montreal, Quebec, Canada
H4N 1J5
STAY CONNECTED
1.514.582.3231
Toll Free Can / U.S.: 1.877.365.2473
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